1. Introduction

PowerUp Sites ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at powerupsites.com (the "Website") or use our services.

This Privacy Policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. By using our Website or Services, you consent to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us, as well as information that is automatically collected when you visit our Website.

2.1 Information You Provide

When you contact us through our contact form, book a consultation, or use our Services, we may collect:

• First name and last name
• Email address
• Phone number
• Company name
• Discussion topics or project details
• Promo codes (if applicable)
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Website, we automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Services
• To respond to your inquiries, comments, or questions
• To send you information about our Services, including marketing communications (with your consent)
• To process transactions and manage your account
• To analyze Website usage and improve user experience
• To detect, prevent, and address technical issues or security threats
• To comply with legal obligations
• To protect our rights and interests

4. Third-Party Services

We use third-party service providers to help us operate our Website and deliver Services. These third parties may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.1 Email Service (Resend)

We use Resend to send emails and process contact form submissions. When you submit our contact form, your information is transmitted to Resend's servers to facilitate email delivery.

4.2 Calendar and Booking Service (Calendly)

We use Calendly to manage appointment bookings and consultations. When you book a consultation through Calendly, your information is processed by Calendly in accordance with their privacy policy.

4.3 Analytics Service (Google Analytics)

We use Google Analytics to analyze Website traffic and user behavior. Google Analytics uses cookies and similar technologies to collect information about your use of our Website.

Google Analytics may collect:

• Pages you visit and time spent on each page
• How you arrived at our Website
• Your approximate geographic location
• Device and browser information
• IP address (anonymized)

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and store certain information. Cookies are small data files stored on your device that help us improve your experience.

Types of cookies we use:

• Essential Cookies: Required for the Website to function properly
• Analytics Cookies: Used by Google Analytics to understand how visitors use our Website
• Functional Cookies: Remember your preferences and settings

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

6. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your personal information is stored on secure servers and is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights Under PIPEDA

As a Canadian business, we comply with PIPEDA. You have the following rights:

• Right to Access: You can request access to the personal information we hold about you
• Right to Correction: You can request correction of inaccurate or incomplete information
• Right to Withdraw Consent: You can withdraw your consent to our collection, use, or disclosure of your personal information at any time
• Right to File a Complaint: You have the right to file a complaint with the Privacy Commissioner of Canada if you believe we have violated your privacy rights

To exercise any of these rights, please contact us at hello@powerupsites.com.

8. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information in the following circumstances:

• To our service providers who assist us in operating our Website and providing Services
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of our users or others
• In connection with a business transfer, merger, or acquisition
• With your explicit consent

9. Children's Privacy

Our Website and Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Canada, including the United States, where our third-party service providers operate. By using our Website and Services, you consent to the transfer of your information to these countries. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

PowerUp Sites
Email: hello@powerupsites.com
Website: powerupsites.com

For complaints or concerns about our privacy practices, you may also contact:

Privacy Commissioner of Canada
Website: www.priv.gc.ca
Phone: 1-800-282-1376